Terms of Service

Acceptance of These Terms

By accessing or using pinetech.ca (the "Site"), you agree to these Terms of Service. If you do not agree, please do not use the Site.

Informational Content Only

Content on this Site — including service descriptions, articles, guides, and FAQs — is provided for general information about our services. It is not professional, technical, security, or legal advice for your specific situation, and you should not act on it without appropriate consultation. Technology practices and security threats change; we make no guarantee that any article reflects current best practice at the time you read it.

Services Are Governed by Separate Agreements

This Site describes services we offer, but it is not an offer or contract to provide them. Any services PineTech provides to a client are governed by a separate written agreement, statement of work, or engagement confirmation, whose terms prevail over anything on this Site. Response-time targets, monitoring coverage, and service scope described on this Site are typical service characteristics, not guarantees, and vary by engagement.

No Warranties

The Site is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or uninterrupted availability. We may change, suspend, or discontinue any part of the Site at any time.

Limitation of Liability

To the maximum extent permitted by law, PineTech IT Solutions, its owner, and its personnel are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of, or inability to use, this Site or its content — including damages from actions you take based on information found here. Where liability cannot be excluded, it is limited to the amount you paid to use the Site, which is zero.

Third-Party Links and Tools

The Site links to third-party websites and uses third-party services (described in our Privacy Policy). We are not responsible for the content, availability, or practices of third parties.

Intellectual Property

The Site's content, branding, and design are the property of PineTech IT Solutions. You may not reproduce or republish Site content for commercial purposes without written permission.

Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. Any disputes will be resolved in the courts of Ontario.

Changes and Contact

We may revise these terms at any time; continued use of the Site after changes constitutes acceptance. Questions can be directed to info@pinetech.ca or 416-671-5881.